Interactive voice response, or IVR, is an automated telephone system that combines pre-recorded messages or text-to-speech technology with a dual-tone multi-frequency (DTMF) interface to engage SOMA learners, allowing them to provide and access learning information on SOMA without a live agent.
Training on IVR includes:
- Weather info
- Marketing
2,550 farmers have been trained in Financial Literacy using IVR.
